mpk48 Privacy Policy

1 Information We Collect

mpk48 collects personal data from players through several channels: during the account registration process, during the Know Your Customer (KYC) verification process, when players interact with the platform (place bets, play games, make deposits or withdrawals), and when players contact our support team. The categories of personal data we collect are described below.

Registration and Account Data

• Full legal name as it appears on government-issued identity documents.
• Date of birth, used to verify that you meet the minimum age requirement of 18 years.
• Email address and username chosen at registration.
• Mobile phone number, used for account security and transactional notifications.
• Residential address in Bangladesh, including district and division (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh).
• Account password stored in hashed, non-reversible form — mpk48 staff cannot view your plain-text password.

Identity Verification (KYC) Data

• Copy of a government-issued photo ID (National Identity Card, passport, or driving licence).
• Proof of residential address (utility bill, bank statement, or official government correspondence dated within three months).
• Proof of payment method ownership (screenshot of bKash or Nagad account, bank statement, or card copy where applicable).
• Selfie photograph where required by our verification provider to confirm liveness and match with submitted documents.

Transactional and Gaming Data

• Deposit and withdrawal history, including amounts in Bangladeshi Taka (৳), timestamps, and payment method references.
• Betting history across all sportsbook markets (cricket, football, kabaddi, and others) and casino game play records.
• Bonus claims, wagering activity, and promotional opt-in records.
• Account balance snapshots and ledger entries.

Technical and Device Data

• IP address at the time of login, registration, and each transaction.
• Device type, operating system, and browser version.
• Session duration, pages visited, and navigation patterns within the mpk48 platform.
• Cookie identifiers and session tokens (see Section 5 for full cookie details).

Communication Data

• Content of support tickets, live chat transcripts, and email correspondence with the mpk48 support team.
• Records of notifications sent to you by mpk48, including promotional emails where consent has been provided.

2 How We Use Your Data

mpk48 uses the personal data it collects for a defined and limited set of purposes. We do not use your data for any purpose not described in this Privacy Policy without first obtaining your explicit consent. The primary purposes for which mpk48 processes your personal data are as follows.

3 Legal Basis for Processing

mpk48 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity.

Contractual Necessity

The majority of data processing carried out by mpk48 is necessary for the performance of the contract between mpk48 and you — namely, the Terms & Conditions you accepted upon registering your account. Without processing your registration data, KYC documents, transactional records, and payment information, mpk48 would be unable to provide the services you have signed up for. This is the primary legal basis for most of mpk48's data processing activities.

Legal Obligation

Certain processing activities are required by law. In particular, mpk48 is required to retain financial transaction records, to conduct age and identity verification, and to cooperate with law enforcement and regulatory inquiries where legally compelled to do so. mpk48 processes data on this basis where the law imposes a specific obligation on the platform.

Legitimate Interests

mpk48 processes some personal data — including device data, IP addresses, and session records — on the basis of its legitimate interests in preventing fraud, ensuring platform security, and improving the player experience. Where mpk48 relies on this basis, we have conducted an assessment to confirm that our interests do not override your fundamental privacy rights.

Consent

Where mpk48 sends you direct marketing emails or promotional communications, we do so only on the basis of your freely given, informed, and specific consent obtained at the time of registration or via a subsequent opt-in. You may withdraw your consent to marketing communications at any time by contacting [email protected] or using the unsubscribe mechanism included in every marketing message. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

4 Data Sharing & Disclosure

mpk48 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data is shared with external parties only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.

Payment Service Providers

To process deposits and withdrawals, mpk48 shares transactional data — including your name, account reference, and payment amount — with your chosen payment provider. Supported providers in Bangladesh include bKash, Nagad, Rocket, Upay, as well as card networks Visa and Mastercard where applicable. Each payment provider operates under their own privacy policy and data protection terms. mpk48 shares only what is required to authorise and settle each transaction.

Identity Verification Partners

mpk48 may engage a third-party KYC verification service to assist in the authentication of identity documents submitted by players. Where this is the case, your KYC documents and personal details are shared with that provider solely for the purpose of completing the verification check. KYC providers engaged by mpk48 are contractually bound to handle data securely and to use it only for the verification purpose for which it was shared.

Game Providers

Casino games hosted on the mpk48 platform are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Red Tiger, and Spribe. To facilitate gameplay, mpk48 passes a unique player session token to each game provider. This token does not contain your full name, address, or payment details — it is a technical identifier used solely to link game outcomes back to your mpk48 account balance.

Legal and Regulatory Disclosure

mpk48 will disclose personal data to law enforcement agencies, courts, regulatory bodies, or other competent authorities where required to do so by a legally binding order, subpoena, or where mpk48 has a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or harm to individuals. mpk48 will notify affected players of such disclosures where permitted by law to do so.

5 Cookies & Tracking Technologies

The mpk48 website uses cookies and similar session technologies to deliver a functional, secure, and coherent experience to all players. A cookie is a small text file placed on your device by the mpk48 web server when you visit the site. Cookies do not contain executable code and cannot access files stored elsewhere on your device.

Types of Cookies Used by mpk48

• Strictly Necessary Cookies: These cookies are essential for the mpk48 platform to function. They maintain your login session, store your language preference, and protect form submissions from cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember choices you have made — such as your preferred game lobby view or responsible gaming settings — so that you do not need to re-configure them on each visit.
• Analytics Cookies: mpk48 uses anonymised analytics data to understand how players navigate the platform, which game categories are most frequently visited, and where technical errors occur. This data is aggregated and does not identify individual players.

mpk48 does not use advertising cookies, retargeting cookies, or any cookie that tracks your behaviour across other websites. You may configure your browser to block or delete cookies at any time; however, blocking strictly necessary cookies will prevent you from logging in or using core platform features.

6 Data Retention

mpk48 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal obligations. The general retention periods applied by mpk48 are described below.

• Active account data is retained for the full duration of your account's existence on the mpk48 platform.
• Transaction records (deposit and withdrawal history, betting ledger entries) are retained for a minimum of five years following account closure in order to satisfy financial record-keeping requirements.
• KYC documents are retained for a minimum of five years following account closure or the date of the last transaction, whichever is later.
• Support communications (emails, chat transcripts) are retained for two years from the date of the last interaction in the relevant thread.
• Marketing consent records are retained for the duration of your account and for one year following the withdrawal of consent, in order to demonstrate compliance.
• Technical and device logs (IP addresses, session records) are retained for 12 months on a rolling basis, after which they are deleted or anonymised.

Upon expiry of the applicable retention period, mpk48 will securely delete or anonymise the relevant personal data. Where anonymisation is applied, the resulting data set no longer constitutes personal data and may be retained indefinitely for statistical purposes.

7 Your Rights as a Data Subject

As a player registered with mpk48, you have a number of rights with respect to the personal data that mpk48 holds about you. These rights are described below. To exercise any of these rights, please contact the mpk48 support team at [email protected] with a clear description of your request. mpk48 will respond within 30 calendar days of receiving a valid request.

Right of Access

You have the right to request a copy of the personal data mpk48 holds about you, together with information about the purposes for which it is processed, the categories of data held, and the recipients to whom it has been disclosed. This is sometimes called a Subject Access Request (SAR).

Right to Rectification

If you believe that any personal data mpk48 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or supplemented without undue delay. Minor corrections (such as updating a phone number or email address) can often be made directly within your account settings.

Right to Erasure

In certain circumstances, you have the right to request that mpk48 delete the personal data it holds about you. This right is not absolute — it does not apply where mpk48 is required by law to retain the data (for example, financial transaction records subject to statutory retention periods), or where the data is still necessary for the performance of a contract with you. Where a valid erasure request is received for data that is no longer required and not subject to a legal retention obligation, mpk48 will delete it promptly.

Right to Restriction of Processing

You have the right to request that mpk48 restrict its processing of your personal data in specific circumstances — for example, while a query about the accuracy of your data is being investigated, or where you have objected to processing and a decision on your objection is pending.

Right to Object to Marketing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. If you exercise this right, mpk48 will immediately cease sending you marketing communications. This does not affect transactional or account-related communications (such as deposit confirmations or security alerts), which mpk48 is required to send as part of the service.

Right to Data Portability

Where mpk48 processes your data on the basis of your consent or the performance of a contract, and the processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

8 Data Security Measures

mpk48 takes the security of your personal data seriously and maintains a range of technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure. No system is entirely immune from risk, but mpk48 applies the following controls as standard.

• TLS/SSL Encryption: All data transmitted between your browser or app and the mpk48 servers is encrypted using Transport Layer Security (TLS). The padlock icon in your browser confirms that your connection is secured.
• Password Hashing: Account passwords are stored using a modern one-way cryptographic hashing algorithm. mpk48 staff cannot retrieve or view plain-text passwords under any circumstances.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff members can access only the data required to perform their specific role. All access is logged and audited.
• KYC Document Security: Identity documents are stored in an isolated, access-controlled environment with dedicated security policies separate from the main platform database.
• Fraud Monitoring: Automated systems continuously monitor account activity for unusual patterns, login anomalies, and suspicious transactions. Accounts flagged by these systems are escalated for human review.
• Incident Response: mpk48 maintains a documented data breach response procedure. In the event of a confirmed breach that poses a risk to your rights, mpk48 will notify affected players promptly and take all reasonable steps to contain the incident.

9 Third-Party Services

The mpk48 platform integrates with a number of third-party services to deliver its full range of features. While mpk48 selects its service partners carefully and requires them to meet appropriate data protection standards, each third-party provider operates under their own terms of service and privacy policy. mpk48 is not responsible for the data practices of third-party providers beyond the contractual obligations it places on them.

Payment Providers

Transactions processed via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are subject to those providers' respective privacy policies. mpk48 shares only the minimum data necessary to settle each transaction and does not retain full card numbers or mobile banking PINs on its own servers.

Casino Game Providers

Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Red Tiger, and Spribe host game logic on their own platforms. Gameplay sessions initiated on mpk48 connect to these providers' game servers. The session token passed to each provider is a pseudonymous identifier; your full personal profile is not transmitted.

Analytics Services

Where mpk48 uses an analytics service to measure platform performance, the data passed to that service is aggregated and anonymised wherever technically feasible. mpk48 does not permit analytics providers to use platform data for their own commercial purposes.

Links to third-party content or services that may appear within the mpk48 platform are provided for convenience only. mpk48 does not endorse the content of any external website and accepts no responsibility for the privacy practices of sites outside the mpk48.net domain.

10 Policy Updates & Contact

Updates to This Policy

mpk48 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, the effective date displayed at the top of this page will be updated accordingly. For significant changes that materially affect how we process your personal data, mpk48 will additionally notify registered players via their registered email address prior to the changes taking effect.

Your continued use of the mpk48 platform after an updated Privacy Policy has been published constitutes your acknowledgement of the revised policy. If you do not agree to the updated terms, you should cease using the platform and may request account closure in accordance with the procedure described in our Terms & Conditions.

How to Contact mpk48 About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data mpk48 holds about you, please contact our support team. Our specialists are available 24 hours a day, seven days a week, on Bangladesh Standard Time (UTC+6). You can reach us at the following address — please note this is a plain-text address and is not a clickable link:

Email: [email protected]

Please include "Privacy Request" in the subject line of your email, along with your registered username and a clear description of your request. mpk48 aims to acknowledge all privacy-related enquiries within five business days and to provide a full response within 30 calendar days.

This Privacy Policy was last reviewed and updated in January 2026. It is written in English, which is the sole governing language of this document.